04 May 2022 . 5 min read
Our next Ecosystem Pioneer is Michelle Torres, Director of Technology Alliances at Zendesk. An expert in building relationships with a wide variety of SaaS companies, Michelle focuses on product and integration partnerships, and explains why an ideal teammate would be a jack of all trades who is curious about product development.
Company News 22 Sep 2021 . 5 min read
These days it feels like I am running at 500 miles an hour 24 hours a day. Between my myriad activities related to meeting with customers, working with the team to build splendid features, and promoting the Pronto brand, I rarely have time to take stock of everything that we have done.
Ecosystem Pioneers 09 Sep 2021 . 5 min read
Leading BetterCloud’s partnership strategy is Emily Catalado, VP of Alliances. We had the pleasure of interviewing Emily Cataldo about her experience, best practices, and challenges as an Ecosystem Pioneer. BetterCloud is the leading SaaS Management Platform (SMP) that enables IT professionals to discover, manage, and secure their cloud applications in a best-of-breed world.
Ecosystem Pioneers 31 Aug 2021 . 5 min read
While the concept of “Customer Success” has been utilized within SaaS companies for over 10 years, the requirement for a similar model in partner ecosystems is being recognized due to shifting business models and increased emphasis on building a successful partner ecosystem. About 68% of North American technology sales and greater than 80% outside of North America go through partnerships. This shows how important it is to manage your partner ecosystem as effectively and efficiently as you would manage your largest direct customers.
Platform Updates 01 Aug 2021 . 5 min read
The “classic” 4 P's of Marketing – Price, Product, Promotion, and Place was introduced in 1960 and had a long virtuous run. However, Sean MacDonald, Chief Digital Officer at McCann Worldwide argues changing consumer behavior of Millennials and Gen Z (colloquially known as zoomers) is making these 4 P's obsolete. He proposes a new set 4 P's of Marketing: Partnerships, Personalized, Positioning, and Purpose.
Company News 24 Jun 2021 . 5 min read
I am Scott Shepard. I recently joined Pronto as the Director of Sales. I view my role as being an evangelist for our product and a champion of our customers. Ultimately, I want to help Partnerships and Alliances executives be recognized for the rockstars they are. Here’s the story of why I joined Pronto.
Platform Updates 17 Jun 2021 . 10 min read
The case of how Microsoft is adopting an Ecosystem Management approach is unlocking trillion dollars in partner opportunity
300,000 Microsoft partners have a hand in 95% of Microsoft’s commercial revenue. Since 2013, when Satya Nadella became CEO of Microsoft, he led a fundamental transformation in Microsoft business from an on-premises company to a cloud services and subscription platform company.
Ecosystem management – A new category that is redefining how companies build, manage, monetize and scale partner ecosystems
Successful partner ecosystems can increase the economic value of enterprises, increase competitiveness, and significantly increase sales growth. But, fully achieving its potential isn’t that easy, and research identifies poor execution as a major obstacle. To help improve execution, software and service companies have introduced new platforms and tools. These platforms and tools solve different problems ranging from sales opportunity management to training to complex partner ecosystem management.
I am Howard Epstein. I recently joined the Pronto marketing team to help partner ecosystem decision makers, buyers, and influencers get to know the company, the leadership, and understand how Pronto can help them achieve the full value of their ecosystem initiatives. When I start a new gig, I try to get an understanding of what makes a company tick. As a starting point I wondered why they started the company?
Company News 11 Apr 2021 . 5 min read
Every year, companies talk about how this year was different from previous years. In a normal year, reviews are for a calendar or a fiscal year. However, from March 13, 2020 to March 13, 2021, “the COVID-19 year”, it wasn’t a normal year. We can unequivocally say that the “COVID-19 year” was a “once-in-a-century” year. Hit by a global pandemic, and the adverse economic impact that resulted, it was a challenging year, and many challenges will continue as 2021 goes on.